Oatmeal Cookie

Privacy Policy

Last updated: 14th November, 2021

Teach Me Something New Privacy Policy


This is the Privacy Policy of TEACH ME SOMETHING NEW (hereafter referred to as “TMSN”, “us” or “we”). This Privacy Policy describes how your personal information is collected, used, and shared when you use, Teach Me Something New through our website https://www.Teachmesomethingnew.com or any of our branded, subdomains, other websites, subsidiary website solutions, Tutor websites, or unbranded custom solutions (together, the “Service”).


By using the Service, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. We may modify this Privacy Policy from time to time. Your continued use of the Service constitutes your agreement to any updated Privacy Policy on a prospective basis.




PERSONAL INFORMATION WE COLLECT


When you use the Service, we collect the following types of personal information:


Account Registration Information


In order to sign up for a free trial or make a purchase, you must create an account by providing us with your email address and a password. You may also create a username and upload an avatar to use for comments or forums.


Payment Information


You must also provide valid payment card information if you wish to sign up for a free trial, subscription, or make any other purchase. Except for the name associated with your card and information about the transaction (e.g., time of transaction, amount), payment card information is collected directly by a third-party payment vendor(Stripe/PayPal) and is not received or stored by us. 


Information Collected Automatically


Each time you visit the Service, we automatically collect certain information about your device and your interaction with the Service. This may include your viewing activity, your IP address, location information, your browser type, your Internet service provider (ISP), referring/exit pages, your operating system, date/time stamps, and related metadata.


Comments


We may offer the ability to provide comments or to post messages. Any posts you make will be publicly available.


Other Information


You may also choose to provide other information about yourself in connection with newsletter subscriptions, surveys, contests, special offers, customer support inquiries, and other communications with us.




HOW WE USE YOUR INFORMATION

We may use the information collected about you to:

  • Fulfill your orders and deliver content to you;

  • Send you marketing communications (depending on your preferences);

  • Provide customer support to you;

  • Analyze how the Service is being used for troubleshooting and improvements;

  • Communicate with you;

  • Collect debts, prevent fraud, and protect the integrity of the Service;

  • Enforce our legal rights;

  • Any other necessary ways not listed here.



DISCLOSURES TO THIRD PARTIES

We may disclose your information to the following types of third parties:


Authorized Service Providers


We share your information with authorized service providers involved in operating the Service. For example, we use Wix.com to power the Service and provide customer support. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

You can read more about how Wix uses your personal information here: https://www.wix.com/about/privacy Our authorized service providers also include payment providers: Stripe (https://stripe.com/en-gb-at/privacy); and PayPal (https://www.paypal.com/us/webapps/mpp/ua/privacy-full), booking provider Calendly (https://calendly.com/en/privacy/), email service providers (https://mailchimp.com/legal/privacy/), and analytics companies: Google (https://policies.google.com/technologies/partner-sites). The listed companies are not an exhaustive list, but where anyone is used, they will be referenced and you will have an opportunity to read their privacy policy as well.


Legal Situations


We may disclose your information when we have a good faith belief that compliance is required by a search warrant, subpoena, court order, or similar request from a law enforcement or other government agency.


To the Public

We may publicly disclose aggregated user statistics and other information, which is not considered personal information. If you comment on a video or participate in a forum, your comment will be shared publicly.




EMAILS

When you create an account, you may receive certain emails:


Transaction Emails: When you first create an account, we may send you a welcome email that provides information about your subscription and your account. If you make a purchase, we may send you an email confirming your purchase. We may also send you other emails concerning your account status and renewals. You may not opt out of transactional emails.


Marketing Emails: Depending on your preferences, we may send you emails letting you know about new programs or features, or promotions. You may opt out of these emails at any time in your account settings.



COOKIE POLICY

Teach Me Something New (“TMSN,” “we,” or “us”), uses cookies and similar tracking technologies on Teach Me Something New websites and applications (“apps”) it hosts on behalf of its service providers(“Tutors”). By using any of these services, you agree to the placement and use of cookies and similar technologies on your device. This Cookie Policy forms part of the TMSN Privacy Policy


COOKIE BASICS

A cookie is a small text file that is stored in your web browser that allows Teach Me Something New or a third party to recognize you using a unique identifier.

Who sets them: First-party cookies are set by Teach Me Something New. Third-party cookies are set by companies other than Teach Me Something New, such as analytics providers, payment processors, and advertisers.

What they do: “Essential” cookies enable services we offer. “Non-essential” cookies help us understand how our services are being used (i.e., analytics) and deliver advertisements. Some cookies may track you across multiple websites you visit (including ones not operated by us) to help deliver advertisements that may be relevant to you.

How long they last: Cookies may be either “session” or “persistent.” A session cookie expires (i.e., is deleted) when you close your browser. A persistent cookie remains until it expires or you delete the cookies via your browser settings. Expiration dates are set in the cookies themselves and may vary in length, depending on the purpose of the cookie.


COOKIES FOUND ON TEACH ME SOMETHING NEW SERVICES

We use all types of cookies in our web-based services. Third parties set cookies for both essential and non-essential purposes including analytics (e.g., Google Analytics) and advertising. Third-party cookies may differ among Tutor Sites depending on a number of factors, including whether the Tutor has enabled payments, and which analytics providers are being utilized.


CALENDLY.COM

We use Calendly for booking your lessons. For Calendly’s T&C’s visit https://calendly.com/terms - for more on GDPR visit https://calendly.com/dpa 

For Calendly’s FAQ on GDPR visit https://help.calendly.com/hc/en-us/articles/360006957474-How-will-Calendly-help-me-be-GDPR-compliant-#how-will-calendly-help-me-be-gdpr-compliant--0-0 

Most cookies from Calendly are not permanent, and only the ones stored when processing payments via Stripe or other payment providers will there be a cookie

Calendly uses sub-processors to process information: for more information visit https://help.calendly.com/hc/en-us/articles/360047345493-Calendly-sub-processors-GDPR-CCPA-


CHANGING YOUR COOKIE PREFERENCES

You may limit the cookies set in your browser by taking the steps described below. Note that declining cookies may impact your ability to use our services.

Browser settings: You may change your browser’s settings to delete cookies that have already been set and to reject new cookies. To learn more, visit the help pages of your browser:

Firefox
Chrome
Safari
Microsoft Edge
Internet Explorer

You may also visit our sites in your browser’s “private” or “incognito” mode, in which case cookies will be set, but deleted when you close your browser.

Opt-out (EU users): Users from the EU may opt out of non-essential cookies by selecting the option below. Upon opting out, we will, to the extent possible, delete any non-essential first party cookies in your browser and remember your cookie preference for your next visit. Please review your browser settings to remove third-party cookies.





YOUR PRIVACY RIGHTS


You may change your account information or close your account at any time by logging into your account and adjusting your account settings. If you close your account or request that we delete your account, you may lose access to content you have purchased. When you close your account, we may preserve your account information to (i) let you know about new offers and content; (ii) restore your account, if you ever wish to re-subscribe; and (iii) where we believe in good faith that preservation is necessary to enforce our rights.


EU/EEA Users:


Users from the EU/European Economic Area (EEA) have the right to: opt out of cookies (see our Cookie Policy); access, correct, delete, restrict or object to our use of your personal information.  If you would like to exercise any of these rights, please submit your request by sending an email to privacy@teachmesomethingnew.com


We process personal information to fulfill contracts with you and to provide services you have requested (for example, to fulfil a purchase), or otherwise to pursue our legitimate business interests.  Note that your information will be transferred outside of Europe, including to the United States.


CHANGES

We may update this privacy policy from time to time. Your continued use of the Service constitutes your agreement to any updated Privacy Policy.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 





CONTACT US


If you don’t want us to process your data anymore, or if you would like to: access, correct, amend or delete any personal information we have about you, please contact us at privacy@teachmesomethingnew.com


For more information about our privacy policy, if you have questions, or if you would like to make a complaint, please contact us by sending an email to privacy@teachmesomethingnew.com